Outlines and Lesson Plans

Call Center Success: Bitcoin Overview

Call Center Success Series Outline.docx

Tools Used in Development: Microsoft Word

Time in Development: 1 hour

My Role: Designer

About: The purpose of this document is to outline a course for an upcoming new hire class for call center advocates.

Source: https://cash.app/bitcoin

Workplace Success Series: Introduction to Diversity and Inclusion

Workplace Success Series: Introduction to Diversity and Inclusion.docx

Tools Used in Development: Microsoft Word

Time in Development: 1 hour

My Role: Designer

About: The purpose of this document is to outline a course for a group of new hires that are unfamiliar with the basics of diversity and inclusion.

Source: https://www.achievers.com/blog/diversity-and-inclusion/